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Participant
August 11, 2024
Question

I can not add photo into my Lightroom..

  • August 11, 2024
  • 2 replies
  • 190 views

I have a vaild subscription of Adobe creative cloud.But when I donwload Lightroom from mac app store, the add photo button is grey and browse local photos and files do not display on the window.

 

However,Apps download by Adobe creative cloud,such as Photoshop,lightroom classic,Premium can use normally.

  

This topic has been closed for replies.

2 replies

Rikk Flohr_Photography
Community Manager
August 12, 2024

Your account is linked to a business/institutional account which is managed by your institution's Adobe Administrator. You will need to contact them to see:

 

  1.  Are syncing services allowed by your organization?
  2.  Is your specific account has been provisioned to use them?

 

Rikk Flohr: Adobe Photography Org
Participant
August 12, 2024

Hi,

 

I am also facing this issue in Windows too. I am also using the latest one with valid subscription.