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Murray25289704d30m
Participant
January 29, 2024
Question

I can't access the LR Mobile Premium features with my CC paid subscription

  • January 29, 2024
  • 1 reply
  • 121 views

I have a Creative Cloud account, but I've downloaded my Lightroom Mobile app (iPhone) using the link in the SMS, and when I open the app it tells me I have to pay another fee for the mobile premium features.

Are the premium features not included in my CC account?
Am I missing something here?

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    1 reply

    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    January 29, 2024

    Your account is institutional (Education). You will need to check with your organization's Adobe Administrator to see if they have enabled Mobile Access for your account. 

    Rikk Flohr: Adobe Photography Org
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