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shaima367150229d24
Participant
April 13, 2024
Question

I can’t find my presets

  • April 13, 2024
  • 1 reply
  • 119 views

Pls i can't find my presets When I logged out and came back again, I did not find it .. Please help me

I was very tired when I made it 😞

This topic has been closed for replies.

1 reply

C
Charlie.D
Inspiring
April 15, 2024

Hello @shaima367150229d24 

 

Using the free version of Lightroom Mobile does not sync any photos or presets to the cloud. Only the paid version of the app stores images, edits, and presets in online backup.  

 

I see you are subscribed now.  Did you delete the Lightroom app and install it again while your account was still free?  If so, you deleted the images and presets that were inside the app.

 

If you have an iTunes/iCloud backup of your phone that was made when you still had all the images and presets, restoring that backup will also restore Lightroom to its previous state.

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