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A7meds28
Participant
February 17, 2025
Question

I can’t find some of my previous editing

  • February 17, 2025
  • 1 reply
  • 104 views

I was subscribed to Adobe creative Cloud and I made some edits to some photos, but unfortunately my subscription expired and when I changed my phone and entered my account, I did not find any of the photos that I edited. If I resubscribe, will I be able to recover these photos?

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 17, 2025

Hey, @A7meds28. Welcome to the Lightroom Community. I've checked the account you're signed in to the community with, and you currently don't have an active subscription. Have you used any other email address to sign in to Lightroom on your mobile before?

 

If you were logged in to Lightroom mobile with an email account that had an active subscription, the images, edits, and the rest of the data would've synced to the cloud. For how long were you unsubscribed? Lightroom continues to store your original images for one year after your membership lapses. 

 

You can log in to Lightroom Web (https://adobe.ly/4gMa7CQ) to check what has synced up to the cloud. 

 

Let me know how it goes.

Thanks!
Sameer K

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