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Participant
March 8, 2019
Question

I can’t get my iPad Pro to sync with my new desktop catalog.

  • March 8, 2019
  • 3 replies
  • 490 views

Several months ago my catalog crashed that my iPad Pro was synced to from my desktop. I created a new catalog after everything else failed but wasn’t able to get my iPad to sync up with this new catalog. I have deleted late Room signed out and re-signed in and still it’s signs into the catalog I cannot even access any longer on my desktop. I have no idea how to change the catalog late room is sinking to On my iPad.

I’m trying to go to a proofing session  with my iPad and my clients images and as capable as I am I have been on able to figure this one out.  HELP

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    3 replies

    selondon
    Community Expert
    Community Expert
    March 11, 2019

    I’m guessing that you were syncing Collections from Classic to the Cloud, is that correct?

    If it is, then you can only sync one Catalog and you’d need to stop syncing on the old corrupt one, but as you can’t access that, I‘m not 100% sure what the next steps are.

    Hopefully, someone with a better Classic knowledge can assist you.

    Jim Wilde
    Community Expert
    Community Expert
    March 11, 2019

    selondon  wrote

    If it is, then you can only sync one Catalog and you’d need to stop syncing on the old corrupt one, but as you can’t access that, I‘m not 100% sure what the next steps are.

    Hopefully, someone with a better Classic knowledge can assist you.

    No, you don't need to stop syncing on the old Classic catalog. Simply start syncing the new catalog (via the Activity Centre, using the drop-down arrow in the Identity Plate), it will advise that the old catalog is still synced, but gives you the option to switch to the current catalog.

    selondon
    Community Expert
    Community Expert
    March 11, 2019

    Ah Cheers Jim

    Theresa J
    Community Expert
    Community Expert
    March 9, 2019

    I’m assuming you are using LrCC on your computer, not Lr Classic because you posted in the CC forum. If you are using Lr Classic, there are more steps you need to take.

    First make sure both your iPad and your desktop are signed into the same account. On the computer sign in using the creative cloud desktop app. Also make sure you have a good internet connection for both.

    Next you can check the sync status with the Cloud icon in the upper right corner. It looks the same on the iPad and the computer. Does it say everything is up to date, or does it show something still syncing?

    Finally go to lightroom on the web at lightroom.adobe.com. Sign into your account there. You will see all the images that successfully synced. This should help you figure out where the bottle neck is.

    Do all these things and then let us know what you find out.

    Participant
    March 8, 2019

    Alas using speech to text Siri thinks I’m saying late room instead of light room

      Oops