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Participant
June 12, 2020
Question

I can’t import photos

  • June 12, 2020
  • 2 replies
  • 305 views

Hi, I'm currently trying to open Lightroom on my Mac and import pictures, but the button is greeted out and I can't click on it. I also downloaded it on my phone (using the same sign in as the Lightroom on my computer) and I can add photos there but they don't come up on my computer. How can I sync them and also import photos on my computer?

 

Lightroom (cloud based) 3.2.1

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2 replies

Participant
June 13, 2020

pleaase

99jon
Legend
June 12, 2020

Do you have an enterprise subscription (corporate or educational)? If so you may need to check with your IT Administrator so see if on-line storage is available.