I can't import the picture

Forum|Forum|5 years ago
July 6, 2021
3 replies
223 views

I use the Adobe Lightroom 2021. When I want to import the photo, I can't import. All menu has blocked. What can i do with this ploblem.

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Rob_Cullen

Community Expert

Do you have the Adobe Creative Cloud Desktop App running? (Hidden in the ^ of the Task Bar?)-

And are you Signed-In with the App?

Lightroom is trying to Sync with the Cloud- Do you have a problem with Internet connections?

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .

melissapiccone

Community Expert

Are you using Lightroom or Lightroom Classic? How are you trying to import and from where? In Lightroom, you click on the + add photos button in the upper right hand corner. In Classic you import. We need more details to help.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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