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Participant
Aug 7, 2026 6:21 AM UTC
Question

I can't open this on my desktop to do some work

I can’t get this open on my desktop

    2 replies

    Claire H.
    Community Manager
    Community Manager
    Aug 19, 2026 9:20 PM UTC

    Hi ​@resourceful_Daisya3b6, Welcome to the Lightroom Community forum! To better help you with this issue, we would like to know a lot more details. Can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to reproduce it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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    JohanElzenga
    Community Expert
    Community Expert
    Aug 7, 2026 8:21 AM UTC

    Perhaps you should explain what ‘this’ is?…

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    -- Johan W. Elzenga