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Participant
July 25, 2024
Question

I cannot install v 7.4.1 of the desktop app on Win 11

  • July 25, 2024
  • 1 reply
  • 312 views

I have tried several ways to install v 7.4.1 of Lightroom on a  Widows 11  PC. This started as an upgrade via Creative Cloud  app. The installation will start and run to between 6 and 9% then stop.  No installation error messages and only shows "Installation failed" . I have tried rebooting, running the install in different manners, Scanned the registry for potential errors, and much more 

 

 

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1 reply

Participating Frequently
July 26, 2024

Hi there, Welcome to the Lightroom Community. I'll need more details to help you. 

 

What version of Windows are you working on? Would you mind sharing the screenshot of the error? 

 

Please check this link to troubleshoot for installation issue: https://adobe.ly/3WoEx6b;

 

Let us know if this helps. 

Thanks, 

Shivani 

JWBOEHLKEAuthor
Participant
July 26, 2024

Hi, Thanks for responding. I am running Windows 11  V 23H2.