Skip to main content
Participant
Jul 25, 2024 10:35 PM UTC
Question

I cannot install v 7.4.1 of the desktop app on Win 11

I have tried several ways to install v 7.4.1 of Lightroom on a  Widows 11  PC. This started as an upgrade via Creative Cloud  app. The installation will start and run to between 6 and 9% then stop.  No installation error messages and only shows "Installation failed" . I have tried rebooting, running the install in different manners, Scanned the registry for potential errors, and much more 

 

 

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Participating Frequently
Jul 26, 2024 12:20 PM UTC

Hi there, Welcome to the Lightroom Community. I'll need more details to help you. 

 

What version of Windows are you working on? Would you mind sharing the screenshot of the error? 

 

Please check this link to troubleshoot for installation issue: https://adobe.ly/3WoEx6b;

 

Let us know if this helps. 

Thanks, 

Shivani 

Translate
JWBOEHLKEAuthor
Participant
Jul 26, 2024 7:26 PM UTC

Hi, Thanks for responding. I am running Windows 11  V 23H2.

 

Translate