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Silver_Spy
Silver_Spy
Participant
May 27, 2026
Question

I cant access my premium features

  • May 27, 2026
  • 1 reply
  • 19 views

I recently bought mobile lightroom subscription through google play. But after 24hrs, the account says that trial period has expired and I cant access those features. Furthermore, I cant see any subscription on Adobe account page

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    May 27, 2026

    Hey, @Silver_Spy. Welcome to the Lightroom community. I reviewed your account for the community and couldn't find an active subscription.


    Your account is set up for use in China, and Lightroom includes technology that Adobe cannot offer in certain countries. https://adobe.ly/4nTq67u


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    Silver_Spy
    Silver_SpyAuthor
    Participant
    May 28, 2026

    ​@Sameer K 

    I was in China 4-5years ago. I moved back to Pakistan since. 

     

    So how do I change region to Pakistan? 

     

    PS your link isnt opening for me. Are Lightroom premium features available in Pakistan?

     

    Thanks

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    May 28, 2026

    At this stage, I’ll recoomend you reach our support team directly to get help about your Account: https://helpx.adobe.com/contact.html
    Click on the chat button in the bottom-right corner.

     

    Thanks!
    Sameer K

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