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Vladim�r_Cr
Participant
Mar 26, 2025 7:42 PM UTC
Answered

I don't have any features available in Lightroom

I don't have any features available in Lightroom. I signed out on my old device. After signing in, I don't have features like blurring or deleting objects available on my new device. Please help.

    Vladim�r_CrCorrect answer
    Participant
    Mar 27, 2025 3:38 PM UTC

    Thank you for the quick response. I have a paid annual license via Creative Cloud. All paid applications (Photoshop, Lightroom...) work on my PC. I also entered the account <removed for privacy>, but in the end I had to change the password and everything works now. Thank you for your help.

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    2 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    Mar 27, 2025 3:13 PM UTC

    Hey, @17564990_Cr. Welcome to the Lightroom Community. I've checked the account you're signed in with, and you currently don't have an active subscription. 

     

    Access to the premium features requires an active subscription. Your last subscription was managed from the Android App Store; if the subscription should be active, please check the support path here: https://adobe.ly/4cc2EfQ

     

    I hope this helps. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

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    Vladim�r_CrAuthorCorrect answer
    Participant
    Mar 27, 2025 3:38 PM UTC

    Thank you for the quick response. I have a paid annual license via Creative Cloud. All paid applications (Photoshop, Lightroom...) work on my PC. I also entered the account <removed for privacy>, but in the end I had to change the password and everything works now. Thank you for your help.

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