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Participant
February 20, 2020
Question

I got a problem. (No photos showing)

  • February 20, 2020
  • 2 replies
  • 390 views

My images still there but i can't see any image on my LIGHTROOM MOBILE. On yerterday, it was still good. But not now...

 

{Title edited by Moderator for clarity and to aid search queries} 

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2 replies

Adobe Employee
February 25, 2020

Could you please send across diagnostic log and follow below steps to generate the same:

a) Enable the Diagnostic mode i.e. Go to Settings Panel and long press on top left “Lr” icon (this will enable “Send Feedback” button on Settings Panel).
b) Now wait for few seconds.
c) Reopen settings panel and tap on “Send Feedback” button at the end.
d) Within few seconds the sharing sheet will open, send across the logs.

selondon
Community Expert
Community Expert
February 24, 2020

Do you have a Photography Plan including cloud storage and can you see your photos at 

http://lightroom.adobe.com