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BernadetteB1
BernadetteB1
Participant
February 12, 2026
Question

I had over 11k preset loaded on my account and its gone.. I also cant reimport them or any preset why is this

  • February 12, 2026
  • 1 reply
  • 0 views

Hallo 

 

I would please like help as I have tried everything that google and Chatgpt had. I lost all my preset when and I cant seem te re-import them I over 11k presets and non of them want to import please help 

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    February 17, 2026

    Hey, ​@BernadetteB1. Welcome to the Lightroom Community. I've checked the account you're signed in with and located a few cancelled plans in your account. 

    If you’re signed in to Lightroom using a different account, the presets might not show up. 

    You can also check this similar conversation:

     

    Let me know how it goes. Thanks!

    Sameer K

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