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Adorable_Hummingbird5D22
Participant
March 17, 2026
Question

I had taken a one year subscription for Lightroom on 7th February, then used it for a few days and then it is asking for a refund. Please help

  • March 17, 2026
  • 3 replies
  • 21 views

I had taken a one year subscription for Lightroom on 7th February, then used it for a few days and then it is asking for a refund. Please help

    3 replies

    Community Manager
    March 17, 2026

    Hello ​@Adorable_Hummingbird5D22 

    This is a user-to-user support forum.  It seems like you are saying your annual subscription was cancelled unexpectedly.  To me this sounds like a mobile subscription that is billed monthly.  Usually, unexpected cancellations seem to happen because of payment hiccups, or message interruptions before App Stores and Adobe’s systems.

     

    My recommendation: please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen
    ...and in the chat field (lower right), type AGENT to and ask the agent if there’s anything they can do to restart the subscription or if you need to cancel and resubscribe on your device.

    Adorable_Hummingbird5D22
    Participant
    March 17, 2026

    I had taken a one year subscription for Lightroom on 7th February, then used it for a few days and then it is asking for a refund. Please help

    Adorable_Hummingbird5D22
    Participant
    March 16, 2026

    I had taken subscription for 1 year on 7th February 2026, then after a few days it is asking for subscription again, please help.