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_and_49
Participant
Aug 14, 2024 8:01 PM UTC
Question

I have problems with lightroom app on Oneplus 11

Hello,

If I tried to schoot image in DNG format by LR camera, the result I can to get just this one... (In the attachment).

OnePlus 11

Android 14

Lightroom v9.5.0

Thanks

    4 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    Aug 15, 2024 5:32 PM UTC

    Hey, @_and_49. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

    Please record the screen in a video, share a few sample DNG images shot by uploading to any cloud file-sharing service, and share the link here.

     

    Log on to Lightroom Web (https://adobe.ly/3TKo7Fl) and check for all the images that have synced and uploaded to the cloud. Once everything is backed up to the cloud, uninstall Lightroom, install it again from the PlayStore, and check how it goes.

     

    Looking forward to hearing from you. Thanks!
    Sameer K

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    _and_49Author
    Participant
    Aug 17, 2024 8:18 AM UTC

    Hey, @Sameer K 
    Thank you for your reply. I upload DNG and JPG images and screen video https://we.tl/t-bu1pWBCREV

    I uninstall and install Lightroom from the PlayStore. It's the same conclusion.
    Thanks,

    André

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