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T
troya60386938
Participant
February 18, 2022
Answered

I Have the full subscription to lightroom, but it says I still have to purchase it

  • February 18, 2022
  • 1 reply
  • 270 views

I am currently running Lightroom verson 5.2 and having some sort of licensing error. I can run all of the Adobe apps with no problem, I can even run lightroom on my Iphone, however, when I try and use lightroom on my Windows 10 computer I receive a pop up box that says "Unfortunantly Your Lightroom trial has ended." Yet, I own the software. When clicking purchase, It says you now own lightroom but nothing changes. 

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Correct answer Rikk Flohr_Photography

If you are using an Education License, you need to check with your School Administrator to see if you have "services" enabled for your account. If not, then your license only allows for Lightroom Classic and not Lightroom desktop. 

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity ManagerCorrect answer
February 18, 2022

If you are using an Education License, you need to check with your School Administrator to see if you have "services" enabled for your account. If not, then your license only allows for Lightroom Classic and not Lightroom desktop. 

Rikk Flohr: Adobe Photography Org
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