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JDAM The Experience
JDAM The Experience
Participant
January 2, 2020
Question

I have the premium subscription purchased but Lightroom on my iPad is showing ”expired”

  • January 2, 2020
  • 2 replies
  • 304 views

I'm trying to use Lightroom for my iPad Pro but it will not allow me to use the premium features although I completely have the premium subscription... pretty annoying... help asap

This topic has been closed for replies.

2 replies

C
Community Manager
Charlie.DCommunity Manager
Community Manager
January 7, 2020

I believe this is a case of multiple accounts in use, confusion about which account is subscribed.  Please look for a direct message from me shortly with some advice.

Akash Sharma
Akash Sharma
Legend
January 2, 2020

Hi there,

 

Sorry that you can't use Premium features in Lightroom for mobile. Would you mid checking out the solution mentioned in this article https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html and let us know if that helps? 

 

Thanks, 

Akash

2
2shoez
Participant
January 3, 2020

tried it but still not working...

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