I just reinstalled my Creative Cloud - still have problems launching Lightroom, two icons displayed Lr and LR(web), the error message says about problem connecting to creative cloud

Hi @GPLitvak,

Thanks for reporting this. Please try the following:

• Sign out of the Creative Cloud Desktop app completely
• Restart the computer
• Sign back into Creative Cloud using the "Continue with Google/ Facebook" on the sign-in page.

Then:

• Open Creative Cloud Desktop
• Launch Lightroom directly from there instead of the taskbar/start menu shortcut

If it still fails:

• Please share the exact error message screenshot
• Also, share a screenshot of the two Lr Icons

Best,
Anshul Saini