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Participant
November 29, 2020
Question

I logged into my lightroom account and my photos are gone. Is there a way for adobe to find them?

  • November 29, 2020
  • 1 reply
  • 190 views

I logged into my lightroom account and my photos are gone. Is there a way for adobe to find them?

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1 reply

Akash Sharma
Legend
November 30, 2020

Hi there,

 

Sorry that your Lightroom Library is missing images after you've logged in to the app, 

 

Which version of Lightroom are you using and on which device have you logged in to the app? Have you looked in Lightroom Web and checked that you images are there? Link: https://lightroom.adobe.com/ 

 

Also, if you're using Lightroom Classic, have you ensured that you are using the correct catalog. Have you started syncing a new catalog by mistake from Lightroom Classic?

 

Thanks, 

Akash