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martinc80706726
Participant
October 12, 2020
Question

I'm unable to export photos from Lightroom Desktop

  • October 12, 2020
  • 1 reply
  • 386 views

When I click export nothing happens.  The only thing that works is to get a link, then go to that link and download zip files.  Can someone help with this? This happens on Lightroom CC, not Lightroom Classic CC.

This topic has been closed for replies.

1 reply

Akash Sharma
Legend
October 14, 2020

Hi there,

 

Sorry that you cannot export images from Lightroom Desktop. 

 

Which version of Lightroom Classic are you using and what is your computer's operating system?

 

How exactly are you exporting images and to which location? Does the issue occurs with all the exports you attempt? 

 

If after a computer restart, the issue still persists, please restore the app preferences to default.

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.Does the behavior continue after resetting the preferences?

 

Thanks,

Akash

martinc80706726
Participant
October 16, 2020

I followed your suggestions and reset the preferences closed the program still the same.  I tried restarting the computer after resetting the preferences - nothing.  I uninstalled the program and reinstalled it - nothing.

 

I'm using LIGHTROOM CC  not Lightroom Classic CC.  Do I have to have both programs installed on the same computer?

 

Martin Custodio

Participant
June 24, 2021

Did you ever get a fix for this?