I ordered lightroom because it was reportedly easy to use. It doesn't even recognize the camera. So if I have to use another program, why do I neexd lightroom?

Hi ​@focused_visionaryae1aI'm just checking in to see if you're experiencing any issues using Lightroom?  If so, have you had a chance to try these basic troubleshooting steps in this article: https://adobe.ly/48dzRau? Let us know how things are going.

Please answer the questions below, and we're happy to keep troubleshooting with you if needed. Thanks! ^CH

Yes, that should work, so let’s figure out why it’s not working for you.

For a start, which operating system are you using? And which Lightroom version?

And then which camera are you using, and how are you trying to connect it to Lightroom? If you’re on a desktop computer, does the operating system find the camera ok? Is the camera turned on? What happens when you try?