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Participant
August 14, 2026
Question

I used Lightroom mobile but my after one update my lens blue is not working what should I do I've done everything and every premium features is working except lens blur it's been months

  • August 14, 2026
  • 3 replies
  • 25 views

The lens blur works it goes half way and says there is some problem what should I do every feature is working except lens blur

 

    3 replies

    Participant
    August 15, 2026

    @Sameer K I have the same issue. All premium features work except lens blur. I have a Samsung galaxy a35 abd this issues occurs with all images on multiple networks. Im using lightroom andrpid version 11.5.01.

    Sameer K
    Community Manager
    Community Manager
    August 19, 2026

    Thanks for the comment, @social_Moonbeamddae. I've checked the account you signed in with in the Community, and I couldn't find an active subscription. Features like Generative Remove, Lens Blur, Adaptive Presets, and more are premium and require an active Lightroom subscription.

    Also, the Samsung A35 comes with multiple variants having 4-12GB of RAM. Depending on the specs, the way Lightroom handles Lens blur can change.


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    Sameer K
    Community Manager
    Community Manager
    August 14, 2026

    Hey, @Playful_coder8d60. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

     

    Does this happen when you work on specific images? Have you tried working on a different internet network?

    Please share more details, such as the Lightroom version, the specific device model, the mobile OS details, & video recordings of what you see. 

     

    Thanks! 
    Sameer K

    (Type '@' and type my name to mention me when you reply)