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Dakky10
Participant
July 27, 2023
Question

I’ve lost all my photos and my presets.

  • July 27, 2023
  • 4 replies
  • 395 views

Ive lost all my edits and presets on Lightroom by accidentally deleting the app, how to recover them?

Im not a premium user.

This topic has been closed for replies.

4 replies

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Camila31896554mekp
Participant
August 26, 2023

Olá, atualizei o aplicativo e todas as minhas edições e presets importados sumiram, podem me ajudar? 

    Д
    Дарья318947748lut
    Participant
    August 25, 2023

    Случайно удалила приложение, в котором был сохранен пресет. После того, как обратно установила и выполнила вход в аккаунт, ни одного пользовательского стиля не осталось. Что делать?

      E
      Community Manager
      Elmira PendletonCommunity Manager
      Community Manager
      August 26, 2023

      Privet @Дарья318947748lut ,

      При использовании бесплатной версии Lightroom Mobile фотографии и настройки не синхронизируются с облаком. Если у вас есть резервная копия вашего телефона в iTunes/iCloud, сделанная, когда у вас еще были все изображения и настройки, восстановление этой резервной копии также вернет Lightroom в предыдущее состояние.

      Если у вас его нет, вам придется воссоздать пресет.

       

      С уважением,

      Elmira

       

      K
      karlijnr16913159
      Participant
      August 25, 2023

      Hello

      my presets in Adobe mobile Lightroom and photos that I have imported are all gone!! I don't know how to get them back 😩 I think it happened after the last update? Please help!

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        Charlie.D
        Inspiring
        August 26, 2023

        Hello @karlijnr16913159 , @Дарья318947748lut and @Camila31896554mekp 

         

        Please read the reply from Rob Cullen above.  His response is correct.  If you are not a paid subscriber that can sync to Lightroom's cloud storage, you remaining options are to restore a backup of your device made from a time when your images and presets existed.  If you cannot restore your images and presets from a device backup, the images and presets must be imported or created again.  I hope this information helps.

        Rob_Cullen
        Community Expert
        Rob_CullenCommunity Expert
        Community Expert
        July 27, 2023

        Using the free version of Lightroom Mobile does not sync any photos or presets to the cloud. Only the paid version of the app stores images, edits, and presets in online backup.

        If you have an iTunes/iCloud backup of your phone that was made when you still had all the images and presets, restoring that backup will also restore Lightroom to its previous state.

         

        Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
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