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Inspiring
Apr 27, 2024 9:49 PM UTC
Answered

iCloud storage confusing

here is the messige I get on LR mobile.  

I am paying $14.55 Cdn for 2 T storage. Why does it not show here please

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Ian Lyons
Ian LyonsCorrect answer
Community Expert
Apr 28, 2024 8:26 AM UTC

I've moved your thread to the Lightroom Cloud forum as that's the correct location for Lr mobile related questions/issues.

6 replies

Participant
Sep 23, 2024 5:11 PM UTC

It's common to feel confused about iCloud storage, especially with its various features and plans. iCloud is designed to back up your data, sync files across devices, and store photos, but understanding how it allocates storage can be tricky. If you’re looking for an alternative or additional storage solution, consider Terabox. It offers 1TB of free cloud storage, making it easy to manage your files without the complexity. If you have specific questions about iCloud or Terabox, I’d be happy to help clarify!

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Rob_Cullen
Community Expert
Community Expert
Apr 28, 2024 11:58 PM UTC

"iCloud storage" ???  Adobe Lightroom has no connection or compatibility with iCloud (the Apple product).

With a reported 20GB of storage it suggests you have subscribed to the Photography Plan (20GB).

I suggest you contact Support to resolve your question.

Contact adobe support by clicking this link for the chat box,you need to be Signed In.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
Inspiring
May 5, 2024 3:54 PM UTC

Thank you. Sorry did not reply. Been sick.

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Ian Lyons
Community Expert
Ian LyonsCommunity ExpertCorrect answer
Community Expert
Apr 28, 2024 8:26 AM UTC

I've moved your thread to the Lightroom Cloud forum as that's the correct location for Lr mobile related questions/issues.

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Ian Lyons
Community Expert
Community Expert
Apr 27, 2024 10:02 PM UTC

Are you sure that you've logged into the account for which you're paying $14.55?

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Inspiring
Apr 27, 2024 10:12 PM UTC

How do I do that please.  I have seen my account but it does not say anything about including Lightroom

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