Im not able to create mask for subject

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Every time I try to create mask for subject or background there is error. I have been able to make this work earlier

system_error.pdf

Windows

J

Jade34405402nxz8

Participant

I've been having the same exact issue since January or so. Used to work perfectly but now doesn't work at all. It will recognize people in the left pane; "People" section but not in the masking section. It's been driving me nuts!

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nikunj.m

Legend

Hi, thanks for reaching out and we're sorry about the trouble!

Need a little more info here. Since when are you experiencing this behavior? Also, are you experiencing this behavior with all the images? What's the error that you're getting?

Thanks,
Nikunj

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R

Rebecca26296287ubav

Participant

I am having the same issues since I did the recent upgrade! I get "no people found"

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