Image import issue - Lightroom on macOS

Forum|Forum|6 years ago
April 16, 2020
2 replies
1264 views

LR wont let me import any image whatsoever, the bar is grey and doesnt click onto any of the 'add photos' buttons. please help!

thanks 🙂

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K

k6-mannAuthor

Participant

Can someone help with this? have tried the chatroom helpline but they arent responding! Need to get a project done for a deadline soon!

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear about the import issue with Lightroom, could you please let us know the version of Lightroom and the operating system you're working on?

Also, are you importing images from the local drive or external/network drive?

Have you tried reinstalling Lightroom and see if it helps?

Regards,
Sahil

K

k6-mannAuthor

Participant

Hi Sahil,

Thanks for your reply.

I am using version 3.2.1 on a 2017 Macbook Pro.

I have tried reinstalling it and am looking to import from the local drive.

Thanks,

Katya

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