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Belle31867329tltr
Participant
August 24, 2023
Question

Image Quality seems lower uploading to Google Play Lightroom App

  • August 24, 2023
  • 1 reply
  • 411 views

I am using a HP Chromebook x360 and the Lightroom Google Play app.  I uploaded my photos directly from my SD card into the app.  I used the "Add Photos" icon and there was not option to change the quality. I have a Canon 5D Mark IV.  I shot in jpeg (not raw).

When I zoom in on in-focus pictures on my photo viewer directly from the SD card, they are clear.  When I zoom in on the pictures in lightroom, they look pixally.  Not the image quality I expected with this camera/lens.  I am new to this gear and lightroom, so suggestions would be helpful. Is there something I can do to ensure the quality remains as high as possible?  For these pictures and for future pictures?

I don't want to waste time editing pictures when they are low quality in LR.

I have attached screen shots of the same photo zoomed in, viewed off the SD card and viewed in LR app.  

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    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    August 24, 2023

    Hey, @Belle31867329tltr. Welcome to the Lightroom Community. I'll help you figure this out.

    What version of Lightroom & the ChromeOS are you working on? Does this happen with recently imported images, or do older photos appear as reported?

     

    Lightroom uploads the original images to the cloud & only keeps a working preview of the image for most of its operations to avoid hogging the available storage locally.

    You can click on the Cloud icon when viewing an image & select the option to Download Original. You should see the details available again when you zoom in.

     

    You can follow the same steps with a whole Album when needed. Try this:

    • Create a test album in Lightroom.
    • In the Lightroom view, click on the album dropdown menu > Album Name > three dots on the album.
    • Select 'Store locally' (third option in the screenshot)

       

    • Work through this.


    Let me know how it goes. Thanks!
    Sameer K.

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