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Participant
October 6, 2024
Question

Images exported from grid (in bulk) while selecting custom dimension have wrong size and no quality

  • October 6, 2024
  • 1 reply
  • 161 views

Lightroom for iPad, v9.5.1 / iPad Pro 12.9 6th Gen / iOS: 18.1

Reproduction path:

* Edit a particular image and export it with custom dimension of 4000px. 

* Export said image.

* See that size is 4000x3200 and quality is as expected

* Click "g" to go back to grid. 

* Select that image on the grid as you'd do to do a multiple image export

* Select the exact same settings, custom dimension of 4000px

* See that the output is 4000x3199px and the quality is crap

 

This happens for multiple pictures regardless of format type (tested AVIF and JPG)

 

This topic has been closed for replies.

1 reply

Inspiring
October 8, 2024

Hello @defaulthfsoyb3eie7l 

We tried and could not immediately reproduce a problem.  Could you possible share a recording of your screen so we can observe your specific steps?  

1. in LR app settings, go into Input, and please enable Show Touches so we can observe you using the controls (your taps will show as red dots on the screen)
2. See https://support.apple.com/en-us/102653 for how to make a screen recording

3. feel free to send me a direct message by clicking my user name, if you don't want to attach a video or share link here where everyone can see