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Participant
September 6, 2025
Answered

Images not showing up

  • September 6, 2025
  • 1 reply
  • 59 views

 The images don't show up on my laptop.

I can access and edit it in my phone but not on my laptop. please help.

Correct answer Sameer K

Hey, @KM_AFK. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here. 

 

Does this happen after a series of steps, or have you installed Lightroom for the first time on this machine? 

You can set GPU performance in Edit > Preferences > Performance > Graphics Performance > Power-saving. 

 

Here is a thread from 2 months ago discussing a similar behavior; please try the additional steps shared here: 

https://adobe.ly/4pJy0B1;

 

Let me know how it goes. 

Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

1 reply

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
September 17, 2025

Hey, @KM_AFK. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here. 

 

Does this happen after a series of steps, or have you installed Lightroom for the first time on this machine? 

You can set GPU performance in Edit > Preferences > Performance > Graphics Performance > Power-saving. 

 

Here is a thread from 2 months ago discussing a similar behavior; please try the additional steps shared here: 

https://adobe.ly/4pJy0B1;

 

Let me know how it goes. 

Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)