Skip to main content
Participant
September 26, 2023
Answered

Images suddenly disappeared

So today i was editing some images.

By accident i moved an image to a new section in the same folder, by stopping it i clicked on the X at the loading bar.

 

Next thing i know, my entire folder is empty, but it says that all "865" images still are in the folder.

I opened lightroom on my phone, and all images are intact.

 

All images are saved on adobe cloud.

 

I have tried to reset the presets, that was the only sollution i could find.

Does anybody know an easy way to retrieve them?

This topic is closed to new replies. Start a new post to keep the conversation going.
Rikk Flohr-Retired
Rikk Flohr-RetiredCorrect answer
September 26, 2023

Log in to your account at https://lightroom.adobe.com and inspect the album in the cloud. Do you see the photos available there?

 

Have you tried: Relaunching Lightroom, Restarting your Computer?

Rikk Flohr: Adobe Photography Org

2 replies

Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-RetiredCorrect answer
September 26, 2023

Log in to your account at https://lightroom.adobe.com and inspect the album in the cloud. Do you see the photos available there?

 

Have you tried: Relaunching Lightroom, Restarting your Computer?

Translate
Rikk Flohr: Adobe Photography Org
Participant
October 3, 2023

Hi Rikk,

 

Yes I have both tried to restart lightroom aswell as my laptop.

Further more i also tried resetting lightroom to factory settings without any luck.

 

When opening lightroom on the link, all of my images in the folder appears ...

 

I'll try and reinstall lightroom!

 

Translate