Participant

Question

Import Not Seeing Drive Folders

Forum|Forum|5 years ago
August 24, 2020
2 replies
300 views

After years of working correctly, when I do an Import, Lightroom recognizes my drive but none of the folders in my drive. I can't import pictures into Lightroom now. I did a syncronise and all that did was remove phortos from my Lightroom library! I'm on an iMac an use the 2015.14 release with camera raw 10.1. This is LR, not LrC. How can I get my folders regonized again by Lightroom so I can import?

This topic has been closed for replies.

JohanElzenga

Community Expert

What version of MacOS are you using? Did you upgrade this recently and did the problem start after that upgrade?

-- Johan W. Elzenga

Rob_Cullen

Community Expert

when I do an Import, Lightroom recognizes my drive but none of the folders in my drive.

Do you have the 'Show Sub-folders' option checked on?

Are you selecting sub-folders from the 'Source' panel?

I can't import pictures into Lightroom now.

What error message do you see? Post a screen-clip.

I did a syncronise and all that did was remove phortos from my Lightroom library!

Probably worst thing you could have done! because if the "Synchronize Folders" function option was checked to Remove all missing photos from the Catalog, they are no longer in the catalog.

How can I get my folders regonized again by Lightroom so I can import?

To restore the photos that were in the catalog previously you would need to restore a recent catalog from your catalog backups.

But importing 'New Images' & folders to the catalog we need some more info to be able to advise.

Screen-clips of the whole Import screen might help.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

A

ActorCamAuthor

Participant

The problem was on Import. If I was in Library mode, Lightroom saw all my drives and folders. In Import mode, it saw my photo drive, but no folders in it. Show sub-folders was on. No error messages, my folders simply didn't show under my drive label in Import. I keep my photos on a Drobo 5D3 drive array.

macOS Catalina 10.15.6

iMac (Retina 5K, 27-inch, 2019)
3.6 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4

I ended up switching to Adobe Photoshop Lightroom Classic, which I hadn't wanted to do. It recognized my drive and I was able to re-import my pictures overnight. However, another strange thing. On both the Import and Library screens last night, I'd see my drive name, then under that my drive name again as if it was a folder in the drive, then my other folders under it. This morning the Import screen looks correct, but not the Library screen.

Library View

Import View, which looks correct

JohanElzenga

Community Expert

Just as I thought. You upgraded to Catalina. MacOS Catalina requires you to give applications special permissions to access certain folders, and you did not do that for Lightroom CC2015. Upgrading apparently solved this, so that is fine.

Your other problem is a non-problem. Right-click on the 'DB Photo & Video' folder and choose 'Hide This Parent'. You may have to restart Lightroom.

-- Johan W. Elzenga

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded