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M
Musicofjohn
Participant
August 29, 2021
Question

Importing duplicate image problem

  • August 29, 2021
  • 3 replies
  • 1222 views

I do not use Mac I use a PC. I had uploaded some photos a while ago and then I deleted them and I never got a chance to edit them. When I tried to upload a portion of them again to edit I get a message that they are duplicates and it will not import. When I checked Adobe's help section it said if this happens then the solution would be to rename your photo. I tried doing that twice and Adobe still thinks it's a duplicate. The PC version does not have an option to flag or not flag duplicate photos. How can I get my images into Lightroom to edit?

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3 replies

A
arina28630140zmc3
Participating Frequently
January 18, 2024

First, check if Adobe Lightroom is fully updated or not. If not, please update your software.

 

If yes, then try to import the photos from the new folder into Lightroom.

And try another solution by changing the metadata of the photos might be changed metadata as a unique file and allow you to import it.

selondon
Community Expert
selondonCommunity Expert
Community Expert
September 1, 2021

Just to check, you didn't just remove from album as opposed to delete? 
If you removed from album, they'd still be in All Photos and that would cause the issue.

M
MusicofjohnAuthor
Participant
September 3, 2021

That was it! I did not know the pictures would still be in "all photos" if you delete the album. Thank you so much!

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
August 30, 2021

If it has been less than 60 days since you've deleted these images they are probably still in your Deleted Items. Review the Deleted Items album and see if they are there. If so, restore them from the Deleted Items. 

Rikk Flohr: Adobe Photography Org
M
MusicofjohnAuthor
Participant
August 31, 2021

Thank you for the reply. I forgot to mention I did clear out the deleted files before trying to rename the files as well. It's crazy. The images are not in my lightroom and it won't let me upload them because it thinks they are duplicates. Do I have to wait 60 days to be able to upload them? I tried calling adobe customer service, waited on hold for 30 minutes and gave up.

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