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Chantelle30589913u7x2
Participant
June 19, 2023
Question

Importing photos iPhone in wrong order

  • June 19, 2023
  • 1 reply
  • 414 views

On the new update where you click device and then I click on my album recents, the photo of the album shows the last photo in that album but when I click on the album to upload my latest photo it takes me back to the 1st ever photo I have taken on my phone. I have over 200,000 photos so I can't keep scrolling to get to the image I want.

there is arrows on the right hand side which makes it seems you can change the order you can view the photos but it just changes whether I scroll up or down. 
Is there something in my setting I can do to change this? I've searched online and YouTube to help but haven't been able to come up with anything. Thank you. 

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    1 reply

    K
    Adobe Employee
    Kavita Srivastav17911213
    Adobe Employee
    June 19, 2023

    Hello,

    Just to confirm that the arrow on the right of the 'Recents' album name bar would reverse the order for you and also preserve your view in the grid where you were before changing the order.

    Secondly for the issue that you are describing if I am understanding it correctly, seems like when you tap on the Recents album it shows you the first ever photo you took from your device camera as the first or last thumbnail in the grid? 

    Ideally, when you tap on Recents album in Device tab, it should take you to the grid view with the latest photo taken with your device camera as the last or first in the grid depending on sorting order you have selected.

    Could you please share a video of how if shows starting from when you tap on the Recents album and go into that album grid to help us understand better and to see if you are seeing any issue which we may not be aware of.

    Thanks 

    Kavita Srivastav

    Lightroom Quality Team.

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