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Sarah29368403681z
Participant
April 12, 2023
Question

Initialisation Lightroom - 'connection_error":

  • April 12, 2023
  • 2 replies
  • 439 views

Je rencontre ce problème après l'installation de Lightroom, lorsque je cherche à ouvrir le logiciel.

L'initialisation de Lightroom a échoué en raison d'une erreur interne

login server error 'connection_error": Error with registration PUT: SSL:

no alternative certificate subject name matches target host name

'photos.adobe.io'

Je suis sur macbook air 2021 M1.

 

Que faire svp ? merci 

This topic has been closed for replies.

2 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
April 12, 2023

Greetings, 

 

If possible we would like to collect the lrcc_console.log from your Application Support/Adobe/Lightroom CC folder. Would you be able to share that with us?

Rikk Flohr: Adobe Photography Org
kglad
Community Expert
kgladCommunity Expert
Community Expert
April 12, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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