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véronique_8837
Participant
May 23, 2025
Answered

Installer Lightroom mobile avec l’abonnement

  • May 23, 2025
  • 2 replies
  • 1286 views

Bonjour, pourquoi avec mon abonnement (LC et PS) , lorsque je veux utiliser Lightroom sur mobile on me demande encore de payer? Je lis partout que c'est inclus.🤔 🤔

 

Merci d'avance si quelqu'un peut m'aider.

2 replies

selondon
Community Expert
selondonCommunity ExpertCorrect answer
Community Expert
May 24, 2025

@véronique_8837 


Have you tried Restore Purchase......

 

https://helpx.adobe.com/uk/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html#:~:text=For%20Android%20devices-,Launch%20the%20Lightroom%20app%20on%20your%20mobile%20device.,screen%2C%20tap%20Restore%20your%20purchase.

V
véronique_8837Author
Participant
June 1, 2025
Yes thank you very much.😊
It’s ok now.🙏

Véronique
Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
May 23, 2025

Hey, @véronique_8837. Welcome to the Lightroom Community. I've reviewed your account & you have an active subscription. 

 

Please verify that you're logged in to Lightroom Mobile with the same account as your desktop apps and community.

 

If the issue exists, share a screenshot from Lightroom mobile > Menu > Account page.

 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

V
véronique_8837Author
Participant
June 1, 2025
Hello,

Thank you very much .
It’s ok now.👌

Véronique
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