Installer Lightroom mobile avec l’abonnement

Question

Bonjour, pourquoi avec mon abonnement (LC et PS) , lorsque je veux utiliser Lightroom sur mobile on me demande encore de payer? Je lis partout que c'est inclus.🤔 🤔

Merci d'avance si quelqu'un peut m'aider.

selondon · Accepted Answer

@véronique_8837

Have you tried Restore Purchase......

https://helpx.adobe.com/uk/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html#:~:text=For%20Android%20devices-,Launch%20the%20Lightroom%20app%20on%20your%20mobile%20device.,screen%2C%20tap%20Restore%20your%20purchase.

Sameer K · Answer

Hey, @véronique_8837. Welcome to the Lightroom Community. I've reviewed your account & you have an active subscription.

Please verify that you're logged in to Lightroom Mobile with the same account as your desktop apps and community.

If the issue exists, share a screenshot from Lightroom mobile > Menu > Account page.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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