Intel iMacs with Sequoia 15.2 (shared licensing) starts up then quits immediately.

Question

I just updated our Mac Lab (iMac Intel Core i5) computers to Sequoia 15.2. We are using Shared Licensing with Creative Cloud. When I start Lightroom CC (not classic), the program starts then exits immediately. In the upper right-hand corner it has a login button. I am already logged in. I have tried uninstalling Lightroom, rebooting, then reinstalling Lightroom, rebooting. Lighroom Classic works just fine.What is the next step to get this working? We have classes starting soon that will need this program.

Sameer K · Answer

Hey, @techs92850874. Welcome to the Lightroom Community. I've checked the account you're signed in with and located the profile with the active subscription.

As your subscription is an entitlement via your school/institute, an IT team or Administrative body might handle it. Please check with your institution's IT/administration for help configuring the entitlements on the user machines.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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