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Participant
May 7, 2020
Question

iOS renew problem after purchase Premium LR

  • May 7, 2020
  • 1 reply
  • 388 views

Hi. I had my premium 100gb subscription from App Store expired, and chose to renew it in App Store. When I returned to LR my subscription remained expired, despite now being active under my subscription in App Store. I've tried logging in and out, log in using my Apple ID and Adobe ID, restarting, delete and reinstall... nothing works. When I click on restore purchases I get a page with a spinner not doing anything, Any suggestion? Thanks! 

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1 reply

Community Manager
May 8, 2020

Hello, this should working better now.  Can you please check again?