Skip to main content
D
defaultf4p8q8sbksb0
Participant
October 3, 2021
Answered

iPad 12.9

  • October 3, 2021
  • 3 replies
  • 209 views

I have a Lightroom cc on my Mac. I recently purchased an iPad Pro and want to get my subscription on there also. I have downloaded the app onto my iPad but every time I login it tells me I am an expired trial version. Even when I'm logged on. Any thoughts on this. Thank you ahead of time

This topic has been closed for replies.
Correct answer Theresa J

It sounds like you created a new account when you downloaded the app for the iPad. The computer and the iPad need to sign into the same account. You can use the Creative Cloud app on your computer to check the status of your account.

3 replies

D
David Arlaud
Participant
October 6, 2021

It is now fixed. Thanks to all. I did have two accounts and had to do some research to find the correct one. I found it and now I can edit on my ipad. Also just bought the pencil and can not wait till it gets here. 

    Theresa J
    Community Expert
    Theresa JCommunity ExpertCorrect answer
    Community Expert
    October 5, 2021

    It sounds like you created a new account when you downloaded the app for the iPad. The computer and the iPad need to sign into the same account. You can use the Creative Cloud app on your computer to check the status of your account.

      John Waller
      Community Expert
      John WallerCommunity Expert
      Community Expert
      October 3, 2021

      Are you definitely logging in to Lightroom Mobile on your iPad with exactly the same Adobe ID as you are using on your Mac?

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices