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Participant
June 23, 2026
Question

Ipad lightroom login will not let me type in an email address

  • June 23, 2026
  • 2 replies
  • 34 views

I need to login to the Adobe account so that my Ipad Lightroom can get to the cloud. When I select “Continue with email “ on the screen that one picks authorization/account providers like Apple/Google/Facebook it pops up a ?HTML? window that is titled “auth.services.adobe.com”.

 

In this window it says “Sign in” in bold followed by a tiny “Email address” and a box. The problem is, I can’t get into the box type type my email in. If I tap it, nothing happens. If I long press, iOS thinks I want to copy part of the header text “Sign in”. I do not know what gesture to make at the box so that I get a keyboard that allowed me to type in my email.

I have tried lots of GUI tricks to try to get at the email box like doing find in the page or translating it but there really are not a lot of options.  I think the Safari widget or whoever they are using for the auth login flow had an API change and now nobody can login if their hardware is like mine. I am using iOS 26.5 on a iPad 10th generation.

This seem very broken.

 

2 replies

Participant
June 23, 2026

The app that I am using is from the “Adobe Inc.” user in the iOS store and the title of the app in the iOS store is “Adobe Lightroom for iPad”.

It does stand to reason that this would be the version for iPhone. Adobe is always one step ahead of its users.

Does anyone know how to sideload the real iPad version of Lightroom which, I imagine, might be available through the iPhone store?

Community Manager
June 24, 2026

Sounds you like are using the LR iPad app.  Can you share a screenshot?  

Participant
June 26, 2026

This is the ?text box? I can not type into 

 

Community Manager
June 23, 2026

Hello ​@Dustin15D5 

Are you sure you’re trying the correct Lightroom for iPad app, and not the similar Lightroom: AI Photo Editor app for iPhone?  

On my own iPad, the Lightroom iPad app works as expected.  I was only able to reproduce the problem you describe when I forced the iPad to use the Lightroom iPhone app.