iPad sync

Forum|Forum|6 years ago
May 24, 2019
1 reply
656 views

Hi, I've made some Lr camera shots with my iPhone, but only about half of them are synchronised into the iPad. This was a couple of weeks ago. I also made some more shots last weekend, but I can't see any of those. The iPad app reports being “completely synched”, but it's evidently not. Adobe “support” has been as wonderful as ever, so I was wondering if anyone has a clue about what's the problem and how to solve it. Thanks.

This topic has been closed for replies.

J

Jao vdL

Community Expert

If both your phone and iPad say that they are fully synced but you don't see all images on the iPad and you see all images on https://lightroom.adobe.com, the only recourse might be to delete the app from your iPad and reinstall it. I've seen the app get confused about being totally synced before and nothing you do will force it to reconsider. Reinstalling the app will make it re download the actual full catalog from the cloud.

Amadís15939492Author

Inspiring

I see. I have checked the link and it marks the missing 164 pictures as “synchronisation problems”. As I have mentioned, these appear without flaw in the iPhone. Should I reinstall the app anyway?

J

Jao vdL

Community Expert

Ow that won’t help then. Not sure what best approach is in that case. You

somehow have to trick your phone into syncing them again. You might try

making a small Develop edit on your phone on one image and seeing if that

triggers a sync. Probably talking to Adobe support would be good if that

doesn’t help

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