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gerg1967
Participant
February 24, 2018
Question

iPhone 7 Lightroom CC stuck with 4 pending photos for 2 days

  • February 24, 2018
  • 1 reply
  • 406 views

I took 4 photos on Thursday night with Lightroom CC on my iPhone 7, and it has been stuck syncing those 4 photos since then.  There were also some photos imported from the Photos app into Lightroom CC that were also stuck in the same pending upload.  I removed them from Lightroom, so the only photos left in the sync are DNG photos made with Lightroom.

I tried signing out and back in, and that hasn't cleared the problem.  I deleted the Lightroom CC app and reinstalled it.  While that fixed the problem, it also lost the 4 photos since they hadn't been uploaded.  I restored my iPhone from my last backup to get them back, and it is now back at the same stuck sync on those 4 photos.

How can I clear whatever prevents these photos from uploading?  I don't want to delete the photos, and I want to keep the DNG files for further editing on my Mac if I can ever get them to sync.

This topic has been closed for replies.

1 reply

selondon
Community Expert
selondonCommunity Expert
Community Expert
March 7, 2018

What happens if you make a small edit to them, change metadata or move them to a newly created Album to see if this helps with syncing?

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gerg1967Author
Participant
March 10, 2018

They weren't in an album, and making edits didn't change the pending upload status.  I finally solved it by exporting the original DNG files to an iCloud directory and then deleting them from Lightroom.  When I reimported them the syncing worked again.  I lost the edits, but I was able to edit again and have that sync with no trouble.

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