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E
eddied11860283
Participant
September 9, 2021
Question

Is it possible to export RAWs from Lightroom CC after my subscription has ended?

  • September 9, 2021
  • 1 reply
  • 762 views

Hi all,

 

Title says it all, some of my photos only exist in the lightroom cloud and I would like to retrieve the raw files without having to renew my subcription. Is this possible? or is Adobe going to force me to buy another month to get my photos back?

 

Thanks,

 

Eddie. 

This topic has been closed for replies.

1 reply

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
September 9, 2021

If the subscription has already expired, then the Lightroom Desktop will not start, so you would be unable to export your images. However, the Adobe Lightroom Downloader utility is designed with this situation in mind, i.e. it's a stand-alone app which can be used up to 12 months after the subscription ends, and is intended to download all existing assets into a capture date-based folder structure. It's not perfect, but at least it should give you the original images and edits back.

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    September 9, 2021

    @Jim Wilde  Can you clarify the "12 months"

    Is it possible the 2GB and 90-day limit would affect the Lr Photo library, or is Adobe referring to other "files"?

     

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    https://helpx.adobe.com/lightroom-cc/kb/download-lightroom-photos.html

     

     

    After cancellation, your allowed cloud storage is reduced to 2 GB. If you are over your storage limit, you have 90 days to reduce your online usage. After 90 days, you could lose access to some or all of your files saved on the Creative Cloud servers. To learn about your storage, see How do I know how much storage I've used?

    If you saved your work on your computer, you can continue to access those files on your device.

    After cancellation, your allowed cloud storage is reduced to 2 GB. If you are over your storage limit, you have 90 days to reduce your online usage. After 90 days, you could lose access to some or all of your files saved on the Creative Cloud servers. To learn about your storage, see How do I know how much storage I've used?

    If you saved your work on your computer, you can continue to access those files on your device.

    After cancellation, your allowed cloud storage is reduced to 2 GB. If you are over your storage limit, you have 90 days to reduce your online usage. After 90 days, you could lose access to some or all of your files saved on the Creative Cloud servers. To learn about your storage, see How do I know how much storage I've used?

    If you saved your work on your computer, you can continue to access those files on your device.

     

    After cancellation, your allowed cloud storage is reduced to 2 GB. If you are over your storage limit, you have 90 days to reduce your online usage. After 90 days, you could lose access to some or all of your files saved on the Creative Cloud servers. To learn about your storage, see How do I know how much storage I've used?

    If you saved your work on your computer, you can continue to access those files on your device.

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    Jim Wilde
    Community Expert
    Jim WildeCommunity Expert
    Community Expert
    September 10, 2021

    Rob, that extract that you've posted from the first link refers to the Creative Cloud storage (i.e. what might be in the Creative Cloud Files folder, the Dropbox-type folder on the system drive), it's not referring to the Lightroom original images stored in the cloud. For that, expand the next section from that post and you'll see this:

     

    The part in the blue box is what I was referring to, though I think that Adobe have made a mistake where is says "you can continue to launch Lightroom to download your original files". I think that meant to say "you can continue to launch the Lightroom Downloader....." as they clearly state in the top sentence of that section that after cancelling the subscription "you can no longer access your Creative Cloud applications".

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