Issue in Lightroom with Nikon DSLr and video having the wrong time stamp.

Forum|Forum|4 years ago
October 8, 2021
2 replies
797 views

Hi All, I had some issues with my D500 and had to send it in for repair, when I got it back I notice the date and time when I shot movies was different than when I shoot photos. It was off by about 6 or 7 hours. I did a factory reset on the camera and now it shows correct in the camera but when I upload to my computer it's still off, mostly I load to Lightroom and the time is off there. I'm wondering if I need to send the camera back again? Thanks for any suggestions.

So I just bought a Nikon D850 and I have the same issue with time being off in Lightroom when Importing Videos.

So it must be something with Lightroom that cause this issue.

I noticed time was off in lightroom and also in the files it copied to my Hard Drive, if I look at time and date in Explorer on the card and files imported directly the time is correct.

Windows

This topic has been closed for replies.

J

Jao vdL

Community Expert

And you're not the only one with the problem. Many on this forum have reported the bug: https://community.adobe.com/t5/lightroom-classic-discussions/video-files-with-wrong-time-stamp-in-lightroom-classic-cc/m-p/12440945#M245363

J

Jao vdL

Community Expert

This is a well known bug in Lightroom that for some reason is not getting fixed. With a subset of cameras and video files, the timezone correction on capture time is not getting done correctly and you get an incorrect offset. For these files, the capature time will be correct in all other apps but Lightroom Classic offsets them doubly and you will be off by an extra amount depending a bit on whether you are in daylight savings time or not.

B

BluestarC1KAuthor

Known Participant

Thank you very much for that, nice to know I'm not going crazy and it's an actual problem with Lightroom. I couldn't get a straight answer anywhere else. I don't get why Adobe is not fixing the problem If Microsoft and othe programs work properly then why not Adobe especially with the prices wer'e paying.

J

Jao vdL

Community Expert

The one way that might work to fix this (depends a bit on camera I understand) is to set the timezone in your camera to UTC-0 (London), daylight savings time to off, and to just set the clock to you current local time. The problem is that Lightroom classic does not correctlty read and apply the timezone field and daylight savings time and does this differently (but still incorrectly) for video and still images. When you travel in this scenario, just change the clock instead of changing the timezone.

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