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BluestarC1K
Known Participant
October 8, 2021
Question

Issue in Lightroom with Nikon DSLr and video having the wrong time stamp.

  • October 8, 2021
  • 2 replies
  • 797 views

Hi All, I had some issues with my D500 and had to send it in for repair, when I got it back I notice the date and time when I shot movies was different than when I shoot photos. It was off by about 6 or 7 hours. I did a factory reset on the camera and now it shows correct in the camera but when I upload to my computer it's still off, mostly I load to Lightroom and the time is off there. I'm wondering if I need to send the camera back again? Thanks for any suggestions.

So I just bought a Nikon D850 and I have the same issue with time being off in Lightroom when Importing Videos.

So it must be something with Lightroom that cause this issue.

I noticed time was off in lightroom and also in the files it copied to my Hard Drive, if I look at time and date in Explorer on the card and files imported directly the time is correct.

 

<Adobe has deleted the screen shots here per your request>

This topic has been closed for replies.

2 replies

J
Community Expert
Jao vdLCommunity Expert
Community Expert
October 9, 2021

And you're not the only one with the problem. Many on this forum have reported the bug: https://community.adobe.com/t5/lightroom-classic-discussions/video-files-with-wrong-time-stamp-in-lightroom-classic-cc/m-p/12440945#M245363

J
Community Expert
Jao vdLCommunity Expert
Community Expert
October 8, 2021

This is a well known bug in Lightroom that for some reason is not getting fixed. With a subset of cameras and video files, the timezone correction on capture time is not getting done correctly and you get an incorrect offset. For these files, the capature time will be correct in all other apps but Lightroom Classic offsets them doubly and you will be off by an extra amount depending a bit on whether you are in daylight savings time or not.

B
BluestarC1KAuthor
Known Participant
October 9, 2021

Hi, I just realized I have personal information in my post. Is it possible to delete my post.

peter-b8062983
Adobe Employee
peter-b8062983
Adobe Employee
October 11, 2021

I have deleted the screen shots.  Let me know if there is other info that needs to be removed or if you still want the whole post removed.

 

-Peter

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