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Participant
Sep 21, 2024 1:24 AM UTC
Question

Issue with EXIF data being removed from photos when downloading on Lightroom Web

Hello, when I download my RAW files (NEF) as JPEG on lightroom web, they have no EXIF data afterwards. What can I do to fix this? Using lightroom web on chrome and on Mac OS Catalina 10.13.6.

2 replies

Community Expert
Sep 21, 2024 3:25 PM UTC

This works for me correctly (downloaded images get metadata) but only if you download full size. If you download small size images, you only get basic metadata (copyright etc.). Unfortunately when you sync images from classic, Classic only uploads smart previews and not the full raw files. This prevents you from being able to download full size images and there is no way tpo get a jpeg with full metadata from Lightroom web therefore if you have images synced from Classic. Add your vote here in this thread from 2017 to make sure Adobe knows you want to sync full size raw from Classic: https://community.adobe.com/t5/lightroom-classic-ideas/p-should-be-able-to-sync-full-raw-files-to-the-cloud-not-just-smart-previews/idi-p/12248616

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johnrellis
Legend
Sep 21, 2024 3:00 PM UTC

You've posted in the Lightroom Classic forum. You'll get better responses if you post in the Lightroom Ecosystem (Cloud-Based) forum:

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based/ct-p/ct-lightroom?page=1&sort=latest_replies&lang=all&tabid=all

 

Thank the Adobe marketers for the confusing naming.

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