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Carissa5EB2
Participant
September 17, 2020
Question

Keeping presets with new phone

  • September 17, 2020
  • 2 replies
  • 233 views

I just switched phones and figured I could just login to my Lightroom on the new device. However, when I did that it shows none of my photos or the presets that I have bought. I tried the restoring purchase button and that did nothing as well. I have purchased a bunch of presets and really don't want to loose them. Help!

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    2 replies

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    September 18, 2020

    Did you have a subscription on that old phone? If you used the free version, then photos and presets were stored locally, not in the cloud. So logging in on the new phone won't do anything in that case. You must have something in the cloud of the account you log into. If you did have a subscription, then double check you logged into the same account.

     

    -- Johan W. Elzenga
    S
    safirephoto
    Participant
    September 18, 2020

    Hi! I don't know if this will help but here is a link to a website that I used once to get a preset into my lightroom app. (I haven't tried on the most recent update) 

    https://seandalt.com/how-to-install-lightroom-mobile-dng-presets-creative-cloud/

     
     
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