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M
Martin27025302it5a
Participant
November 10, 2022
Question

Latest version of Lightroom CC keeps freezing and crashing

  • November 10, 2022
  • 1 reply
  • 100 views

Have been happily using Lightroom CC on my Windows desktop and laptops for a couple of years. However, recently updated to the latest version and it is a nightmare to use, as it keeps freezing and crashing, particuarly when using the Brush Tool. Anyone else experiencing this, got any fix suggestions, or know how to go back to an earlier version of Lightroom CC (not Classic)? Cheers Martin

 

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1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
November 10, 2022

Hi Martin,

 

Thanks for reaching out.

Which version of Windows are you using? Do you see any error messages? Have you tried reinstalling the application?

You can try resetting Lightroom's preferences using the steps mentioned here (manual method): https://adobe.ly/2JSym5e.

Please back up your presets prior to resetting the preferences.

 

Let us know how it goes.

Thanks! 

Ranjisha

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