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Tifoa
Participant
January 10, 2021
Answered

Lc doens't recognise my membership

  • January 10, 2021
  • 1 reply
  • 376 views

Yesterday I tried to instal Lr on my Mac (I usually use LrC) because I want to switch between my Ipad and Mac. But it kept saying my trial period was over and I need a membership. When I tried to buy a 'photography-membership' on Adobe.com a screen pop-up that I can't buy it, because I already have a Creative Cloud membership but Lr doesn't seem to acknowledge it. I've tried to sign out and in, deleted the app and reinstal it, restart my computer, Limited access repair tool, manualy reset the host file. But all of that didn't work.

 

After that I read that you can also edit photo's while switching between LrC and Lc when you sync them. But when I tried to open Lr on my Ipad again it kept preparing my membership (for hours now). So I signed out and in, restarted my Ipad and deleted Lr and reinstal it. But non of it works. All the other apps work fine. I really don't know what to do anymore.. Can anyone help me?

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Correct answer greule

the adobe-id which you are using for this forum has an Educational plan applied which does not support the Lightroom Cloud service...see this article...https://helpx.adobe.com/ie/lightroom-classic/kb/lightroom-mobile-available-education-memberships.html ...

1 reply

greule
greuleCorrect answer
Inspiring
January 11, 2021

the adobe-id which you are using for this forum has an Educational plan applied which does not support the Lightroom Cloud service...see this article...https://helpx.adobe.com/ie/lightroom-classic/kb/lightroom-mobile-available-education-memberships.html ...

Tifoa
TifoaAuthor
Participant
January 11, 2021

Thank you for the reply. I didn't know since Lr was listed on my creative cloud page in the list the available apps for my membership, but it explains a lot. Thanks again! 😄