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Participant
October 7, 2026
Question

Lens Blur is not working, it says connecting to cloud and something went wrong. It doesnt work for any photos. Using android

  • October 7, 2026
  • 1 reply
  • 6 views

Lens Blur is not working, it says connecting to cloud and something went wrong. It doesnt work for any photos. Using android

    1 reply

    Claire H.
    Community Manager
    Community Manager
    October 7, 2026

    Hi ​@social_doer942f , Welcome to the Lightroom Community forum! To better help you with this issue, we would like a few more details. Can you send your OS info, a screen recording of the issue, and a numbered list of the exact steps needed to reproduce it?

    In the meantime, let's check a few things:

    1. Check Internet Connection: Ensure the device has a stable internet connection, as the Lens Blur feature requires cloud connectivity.

    2. Update Lightroom: Make sure the Lightroom app is updated to the latest version available in the Google Play Store.

    3. Clear Cache: Clear the app cache to remove any temporary files that may be causing the issue:

    If the problem persists, try using the Lens Blur feature on other photos to see if the issue is specific to certain images. Let me know how it goes! ^CH