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Participant
September 6, 2025
Question

Lens blur isnt working

  • September 6, 2025
  • 1 reply
  • 55 views

I have the paid version of lightroom however my lens blur feature has stopped working. Any ideas?

 

I have uninstalled and reinstalled, signed out and back in,  cleared cache.

 

This only stopped working the past month.

1 reply

Anshul_Saini
Community Manager
Community Manager
September 26, 2025

Hi @Ida_Bulloch1940,


Thanks for sharing the details. The Lens Blur feature relies on cloud processing, so if the connection is unstable, Weak, interrupted, or blocked by an Antivirus or using a VPN or proxy, you may see errors such as “Something went wrong.” If the issue is already resolved, that’s great. If not, please try resetting your network settings or switching to a different Wi-Fi/mobile hotspot to check if the feature processes normally. If the problem continues, let us know your Lightroom version and device/OS details, and we can take a closer look.


Best,
Anshul Saini